Frequently Asked Questions (FAQ)

What types of coffee gear do you offer?

We provide a wide range of high-quality coffee equipment including grinders, brewers, espresso machines, and accessories designed for both beginners and coffee enthusiasts.

Are your coffee tools suitable for beginners?

Yes, our products are designed to be user-friendly and practical, making them perfect for coffee lovers at any skill level.

Do you offer warranties on your products?

Yes, we offer warranties on most of our coffee gear. Specific warranty details vary by product, so please check the product description or contact our support team for more information.

How can I clean and maintain my coffee equipment?

We recommend following the cleaning instructions provided with each product. Regular maintenance will ensure optimal performance and longevity.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard) and PayPal to provide secure and convenient payment options.

How long does shipping take?

Shipping times vary based on your location but typically range from 3 to 7 business days. You will receive a tracking number once your order ships.

Can I return or exchange a product?

Yes, we offer a 30-day return and exchange policy. Please refer to our return policy page for detailed instructions.

How can I contact customer service?

You can reach us via email at [email protected] or by phone at (408) 882-0999 during business hours.

If you have other questions, feel free to contact us anytime — we’re here to help!

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